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Customer Service
Wholesale Golf Clubs,Discount Golf Clubs,Wholesale Golf Equipment Shop Online / 2009-05-14

At mysurbuy.com, our ethos has always centred on establishing sustainable relationships with our customers. To this end, we always source the best Golf products, set and maintain competitive pricing policies, and guarantee responsiveness and flexibility in processing and delivering your order.

Excellent links with our suppliers mean we enjoy powerful buying relationships and preferential pricing on all our products – which we duly pass on to our customers by slashing our prices. This way, we save you money through the volume discounts we receive.

In the unlikely event that you find a lower price for one of our products elsewhere, please notify us, and we will attempt to match that price, or beat it.

Furthermore, because we are authorized retailers for every brand we carry, we are able to offer a full, manufacturer-sponsored after-sales service for all of our products. You can therefore rest assured that should you notice any defect, your purchase will be replaced or repaired free-of-charge under a full, authentic manufacturer’s guarantee

Our strong stocking policies ensure that we always carry the majority of the products listed on our website. This means that, unlike others, we won’t be phoning you and trying to convince you to purchase something you didn’t order. On the rare occasion that we would need to order your selection from the manufacturer, we will only contact you to inform you of this.

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User Comment(Total65User Comment Num)

  • Anonymous user ( 2010-08-29 04:53:07 )

    I have tried over and over again to order clubs. This last time I put all the required credit card information in and still have not heard back. It says my order was confirmed. Yet it shows a balamce of 0 dollars.

    Have you or have you not recd my order and payment information

    Thank You

    AdministratorDear sir, Thanks for your order and payment. we have got paid from you. we will arrange shipment ASAP. once we ship out your order, we will email you with the tracking number.Regards

  • Anonymous user ( 2010-08-06 05:57:18 )

    Have not received my clubs order #2010080322867.Please let me know when are they going to be shipped. I didn´t receive a confirmation of the order by email either

    Administratorsir, I promise that we will arrange shipment as soon as we get paid.Regards

  • findy15 ( 2010-06-26 04:50:06 )

    Have not recieved my clubs order number is #2010062075620 can you please respond on when being shipped.

    AdministratorWe have shipped out your clubs already,please track it on the DHL website under this tracking#,8024228796. Regards

  • vinnie20 ( 2010-06-17 11:42:14 )

    have you received my payment through paypal for my order #2010061696579 please respond

    Administratorwe have confirmed your order and payment already and we will arrange the shipment as soon as possible.Once we shipped out your clubs we will email you the tracking#.Regards,

  • Anonymous user ( 2010-06-15 10:39:05 )

    Hi, do you take trades? I have a set of TaylorMade R7 steel shaft 4-AW.

    AdministratorSorry,sir,we don't do trade-in business.

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